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What to Expect at Your Appointment

Your Personalized Journey with New York City Wood Floors


Step 1: Schedule Your Virtual Consultation

At New York City Wood Floors, our process begins by getting to know your project—because sending the right wood starts with asking the right questions. Founded by NWFA-certified inspector, installer, and sander Joe Avila, our company brings over 20 years of experience to luxury residences, historic restorations, and high-end commercial spaces throughout New York City.

Once you book your virtual consultation, a dedicated wood flooring specialist will contact you to learn more about your space. We’ll review project size, design vision, site conditions, and budget to ensure your consultation is tailored to your needs. From chevron and herringbone to wide plank and custom parquet, we begin narrowing the focus based on what’s best for your style and installation requirements.


Step 2: Experience Our Showroom Virtually

Before sending any samples, we want to ensure you’re making informed decisions. During your appointment—hosted via Zoom, FaceTime, or WhatsApp—you’ll be guided through a virtual showroom experience by one of our knowledgeable team members.

We’ll demonstrate how light influences tone, how different plank sizes change spatial perception, and how patterns and finishes align with your design goals. You’ll receive expert recommendations based on site conditions, finish performance, and long-term durability. This is where aesthetics and technical understanding meet—helping you avoid costly mistakes and select with confidence.


Step 3: Get Curated Samples & Continued Support

After your virtual consultation, your dedicated advisor will follow up to confirm next steps. If you’re ready to move forward, we’ll prepare and ship hand-selected samples to your office or home—chosen specifically to meet your project’s aesthetic and technical demands.

Whether you’re finalizing selections or need additional support, we remain a hands-on resource to guide you toward a stunning, functional floor that enhances your space and respects your budget.

The NYC Wood Floors Promise

Every detail matters. That’s why our process is designed to be as thoughtful and custom as the wood we deliver. With decades of experience and a reputation built on trust, New York City Wood Floors is here to help you achieve your vision with clarity, care, and craftsmanship.

NYC Showroom

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